If you’re going away or need time away from the gym, you can place your membership on hold.
Holds are applied in full-week blocks only (Monday–Sunday).
This means holds cannot start or end mid-week (e.g. Tuesday–Tuesday).
- Minimum hold: 1 week
- Maximum hold: 3 months per calendar year
Hold requests require at least 7 days’ notice before your next Monday payment date. Any request submitted with less than 7 days’ notice will not be processed.
To submit a hold request, click the link below. This will automatically open your email app with a pre-filled template for you to complete and send:
=> troy.newton@crossfitaffinity.co.nz
Please ensure you fill in all required details:
- Full name
- Email address
- First day of hold (must be a Monday, with at least 7 days’ notice)
- Return date (must be a Monday)
- Reason for hold (eg travel)
REMINDER: 7 days’ notice is required for all holds request. If you enter a start date that is less than 7 days away, your hold will not be processed.
